I was initially hesitant about trying a new vendor, but my experience exceeded expectations. Ordering was straightforward, customer service was responsive (just be patient), and communication was clear throughout the process. I found their email response in my promotions folder, so check there. The pricing was great, with my item on sale and an additional 10% off as a new customer, plus free shipping. Processing was quick, taking only two days, and my order arrived in three days via UPS. The packaging was secure, and the glass was intact, with no damage. They even included some stickers and a small grinder for free. The follow-up was a nice touch.
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