I read the review posted 10/18/22 about Smoker's Outlet releasing credit card info to others & unauthorized charges being made. My credit card got hacked three times last summer. I now strongly suspect Smoker's Outlet is the culprit. I also am upset by their lack of transparency about shipping. Twice now, when I place my order, I get an email with a caveat stating "Due to circumstances beyond our control, your package may be delayedin being processed for shipment. We are making every effortto ship orders as quickly as possible." This info should be made available to customers BEFORE they place their orders, not afterward in the confirmation email. They also told me on 11/16/22 that my order would ship that afternoon. However, today I received an email stating that my order had shipped TODAY. When I called to ask about it, they said it did not ship yesterday as promised. They said they NEVER ship on the same day. I'm sick & tired of their shipping problems and their deception about it. Why pay extra for quicker shipping when you never know for sure when they'll actually get it out of their shop? On a different occasion, they took a couple of days to ship. Don't trust their shipping estimates. I plan to report them to the Illinois Attorney General Office.
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If you are looking to buy tobacco supplies easily and conveniently, you won’t find a more accommodating tobacco supply resource than Smoker’s Outlet Online.
