It's not a scam, but my experience was not ideal. I ordered early in October and didn’t get any updates until around the 20th. It took three emails to get a response, and the communication felt off. A representative communicated in broken English about a refund, which took about a week and a half to process. While I did receive my refund, I suggest using this platform as a last option; it won’t take your money, but it may not provide the best experience.
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