smretro.com

3.8
3.8 Based on 81 reviews

https://smretro.com/reviews/...

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Steve
DO NOT BUY SCAM SCAM SCAM

Ordered a shirt on 28th May. Said it was dispatched 2nd June and that tracking would be available from 12th july waited a few days after and nothing said unknown kept checking for the next couple of weeks then contacted them and they said there delays at the Thailand post office they have me a new tracking date but the same tracking number so waited again kept checking still said unknown tracking number I have them the benefit of the doubt and kept waiting contacted them again in October to say ive still not received nothing and that im starting to believe the company is dodgy they said no we're definitely not dodgy and that's there's been awful delays they then sent me another tracking date of 27th October so after that date I've been checking and STILL saying tracking number unknown. So I contacted them and said that I believe this is a scam and im gonba contact my bank and heard nothing i sent another email saying that I want a full refund as ive been waiting 6 months and there constant excuses and that its definitely a scam and there stealing people's money and guess what not a single email back and the tracking still says unknown. DO NOT BUY FROM THIS COMPANY they will keep you hanging for months and months.*update* Still no shirt and another email received to say that they was away and they've just got back and they are looking into my issue. And now they're trying to get my review taken down. Everything I have wrote in this review is true and facts and I have all the emails and messages to prove it *UPDATE* After they see this review and couldn't get it taken down they emailed me to say if I delete this review they will refund me. There customer service is ridiculous and it's still constant excuses.

1
Date of experience: Nov 25, 2025

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