smretro.com

3.8
3.8 Based on 81 reviews

https://smretro.com/reviews/...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Drake C.
Frustrating experience with an order

I ordered a shirt from the company in April 2025. It never arrived, and my request for a refund went unanswered. They claimed there were issues with the postal system and staff illnesses, assuring me that my order would eventually arrive. Despite sending multiple emails, I only received automatic acknowledgments, with no further responses. In October 2025, after posting a review on a feedback platform, they suddenly reached out, insisting I remove my review for assistance. I complied, but here we are in January 2026, and I'm still waiting for my order or a refund. I've lost £40, and while I don’t feel outright scammed, I do feel ignored. This is hardly a trustworthy company to engage with.

1
Date of experience: Jan 10, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More