Preordered a product to collect from store, said item missed the estimated time so contacted customer support to resolve it.
Ai told me of incorrect delivery date as warehouse showed stock, humans then responded but still felt like Ai robot responses. Advised to cancel and re order for home delivery to then find my local store had it the day after. Agents couldn’t give and notion on store delivery or any real estimated time. No compassion, no care. Will avoid in future.
Claim your business profile now and gain access to all features and respond to customer reviews.
With over 110 fun-filled stores throughout the UK and Ireland, Smyths Toys Superstores is a leading provider of fun and games for kids of all ages! Our stores are bursting with a huge range of toys, video games, bikes and baby products, all at the most competitive prices.
