snackpilot.com

Massive scam

I signed up for SnackPilot, paid, and never received any order. The customer service repeatedly lied, offering contradictory excuses (“snacks aren’t here,” “parcel is stuck,” etc.). Every time I contacted them, the story changed—proving their responses are dishonest and evasive.After my experience, I investigated the company and found:SnackPilot is run by ECT GmbH (CHE-260.959.568), registered in Zug, Switzerland. The official directors are Fadi Siouri and Jousef Siouri—both German nationals. These names appear in Swiss business records but have no legitimate online presence beyond company-controlled mentions. There are no real LinkedIn profiles, press interviews, or other evidence that the CEO or supposed “team” even exists outside their own website and marketing materials.​Their “About Us” page lists only Fadi (CEO), Rex (Software Engineer), and Tabea (Operations Head)—again, no public profiles or verifiable bios anywhere outside the SnackPilot website.​The company’s registered address—Poststrasse 30, 6300 Zug, Switzerland—is a shared office building used by many unrelated shell entities and is not visibly marked with any SnackPilot branding or listings.​Independent checks reveal no sign of SnackPilot or ECT GmbH operating from this building in reality. Swiss business directories cross-check and confirm there’s no public-facing evidence of SnackPilot running a legitimate business at this address.Scam allegations are widespread across review platforms: victims describe non-delivery, impossible cancellation, hostile threats if they try to stop payments, and aggressive misleading adverts. Many report being “locked in” to long-term subscriptions after innocent sign-ups.​I have reported the company to Swiss authorities and ActionFraud UK. If you’ve been affected, chargeback your payment immediately and file a complaint with the authorities.AVOID SnackPilot at all costs. The evidence is overwhelming—they are not a legitimate operator.

Date of experience: Nov 01, 2025