Review Time
A great way to get to taste candies, snacks and drinks from around the world, every month a great selection of tasteful things, to a good price, which includes postage, if delivery was faster, I would give 5 stars
Bad selection. The total value of the snack is about half of the price. The customer service tell me that I cannot cancel my subscription so now I have to continue paying for overpriced snack monthly.
Your account page is under maintenance for 3 days already, which are around the paying time for the next box so I cannot even edit my subscription or find a way to cancel. If the webpage isn't fixed in 2 more days, I 100% believe that THEY ARE SCAM.
I'm really frustrated with myself for subscribing, as the products are just average. After multiple attempts to cancel my annual subscription, the support team is not allowing me to do so before the year concludes. Currently, I'm trying to resolve this through my bank, but I wish I had checked the reviews beforehand, as many others seem to be facing the same problem.
I began a subscription on 5th October, and as of 30th November, I have yet to receive anything. The shipping status indicates that the October box was stuck in Germany for an entire week, and now it's been another week in France. The November box hasn't even shipped. I also mistakenly ordered an additional box, which has not been sent either. They are quick to charge your card. I did receive the advent calendar boxes, which actually arrived, and I plan to start opening them tomorrow. However, my excitement is overshadowed by the disappointment regarding the missing subscriptions.
I initiated a subscription on October 5th. It’s now November 30th, and I haven’t received anything. The shipping indicates that the October box was stuck in Germany for a week, and now it’s been another week in France. The November box hasn’t been shipped either. I also made the mistake of ordering an additional box, which hasn’t been sent out. They are quick to take your payment. I did receive the advent calendar boxes, which actually arrived, but my disappointment with the missing subscriptions casts a shadow over that.
Beware of these offers! They lure you in with promises of a free gift to encourage you to place an order, but then claim the gift is out of stock and will only send it if you purchase the next box, and it continues like this! It feels like a scheme to get you to buy multiple boxes. Even after successfully canceling my subscription, they still charged my card and refused to issue a refund!
I signed up but realized it’s not worth the expense. I tried to log into my account, but I can’t. I’ve requested a password reset multiple times with no response! I emailed them, but still nothing! I set up my payment with a debit card, so I can't just cancel that way! Very disappointing customer service.
Customer support is lacking. The snacks are subpar and not worth the price. I can't access my account to cancel, and I haven’t received an email to reset my password. Overall, it’s been a frustrating experience. Save your time and money and consider other options.
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