Placed an order following their Black Friday event on 29 November and the items have still not yet been dispatched. When I reached out to find out when I can expect them I have been fobbed off with "it's the festive period we are busy and we can't tell you when you will get them. When pushed the response from someone apparently in their management team was "well you can cancel". And at no point did they even ask for my specific details. When they have checked my order, they keep saying "well you selected economy delivery" when they haven't even left their warehouse.Interesting that on all their social posts there is no mention of anyone being less than thrilled with the company - PR must work overtime deleting comments. Snag Tights are not an inexpensive item, and maybe rather than becoming a whole clothing brand they should concentrate on delivering items.
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