snapbuy.de

2.9
2.9 Based on 215 reviews

...

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Brian Van
Terrible customer service

Terrible customer service. Item came in poor conditions and when attempting to return the item, their automated service keeps on insisting to just give you credit instead of a full refund. In order to get a full refund, you have to send it back and they do not provide a shipping label (they claim this is part of their policy but they don't reveal this to you until you get to this point). During this time, responses came once a day if I was lucky even though I responded within minutes of receiving the emails. Upon further investigations, the prices of the item were also way overpriced. Avoid this company if you can.

1
Date of experience: Feb 21, 2026

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