When I ordered a vacuum cleaner from Snapbuy the store said it was 'available in the UK for immediate delivery’. I ordered and after 5 days got an email 'confirmation of order fulfilled/dispatched' with an Evri tracking number. 2 weeks after this (3 weeks after ordering), Evri have still not actually received the package from Snapbuy so their email saying it was dispatched is simply not correct. Emails back from Customer Service simply say they have dispatched it so I'm unable to cancel the order, when clearly they haven't sent it. The Customer Service phone number (089 120 852 84) is unobtainable in the UK so I can't talk to anyone. Terrible service .. do not buy from them!
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