No customer service . I ordered a vacuum cleaner which arrived after six days. By which time I’d managed to get the Dyson working again so arranged to return the vacuum cleaner, which hadn’t been unpacked from its box. But I need a returns number with a barcode so I can present this to my local DHL shop or they can’t ship the item back. I have been provided a returns address to somewhere in Essex. It’s impossible to get hold of anybody at Snapbuy, they’re not responding to emails or requests to call back - and they won’t accept goods without a tracking number from DHL. It seems I’m stuck in a bit of a loop here. I bet it’s a bloody Chinese company, they have form for this type of thing in my experience.
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