snapbuy.de

2.9
2.9 Based on 215 reviews

...

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Initially all went well, then it went downhill

Initially all went well, order placed and paid for, notifcation the product had been desatched and thereafter it went down hill. Yodel, their preffered carrier, for some reason, claimed to have had the parcel but are now saying they cant locate it and I have to get in touch with Snapbuy. Despite numerous attempts via the messaging system on their website and emails not a single response. The after sales servcie is absolutley appalling and I would never use them again. To the extent I am disputing the payment with my credit card company; good luck if you use them !!!!

1
Date of experience: Nov 29, 2024

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