I WOULD ADVISE PEOPLE TO STEAR CLEAR OF THIS COMPANY .THEY ARE NOTHING MORE THAN CHEATS AND FRAUDSTERS. I BOUGHT A HOOVER FROM THEM FOR 179.99 POUNDS .I WENT TO CHARGE THE BATTERY BUT IT WILL NOT CHARGE. I HAVE SENT REPEATED EMAILS FOR THERE HELP BUT THEY DO NOT ANSWER.GO SOMEWHERE ELSE TO BUY. THESE ARE A GERMAN COMPANY SO VERY DIFFICULT TO GET THEM SORTED.
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