snapbuy.de

2.9
2.9 Based on 215 reviews

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_Econ_
Snapbuy are hopeless

Snapbuy seem German based. I bought a Leadsign soundbar online from them. It duly arrived a few days later. Set it up and it was great for a week!! Contacted Snapbuy, eventually they replied in German!! Finally got a reply in English. They are totally unaware of consumer law in England. They insisted I videoed the soundbar not working. Clever eh? They keep saying they will have to wait for the manufacturer to respond. I can’t get them to understand that my contract is with them and it is their responsibility to refund or replace. I am at a loss and feel powerless. A lesson here for all. Deal with a British based company so you have legal redress if all else fails. DO NOT BUY from SNAPBUY!!!!

1
Date of experience: Dec 19, 2024

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