I purchased photo tiles during a Black Friday promotion claiming 60% off, buying around 13 of them. I applied the discount code, which reflected in my cart, bringing the total to $78. However, upon finalizing the purchase, I was charged $180. I immediately reached out via email but received no response. I tried the chat support, but I got disconnected three times. They asked for the discount code, which I couldn't recall as I hadn't saved it. They insisted they couldn't assist without it. I requested to speak to a supervisor, but that request was denied, and then the chat was cut off. I have screenshots of these conversations. Due to the poor customer support, I won't consider purchasing from them or similar companies in the future.
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