I'm extremely disappointed with the service! I ordered holiday cards two weeks ago, and they arrived misprinted. I contacted the support team, and they offered to reprint at no extra charge. I would expect nothing less! I did everything right; my proof was accurate before placing the order. They did refund my $15 shipping fee since the cards won't arrive in time for the holiday. The new cards arrived today, and they're still printed incorrectly. No one is available today, so now I must wait until after the holiday just to get a refund. Poor customer service and very frustrating!
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