snappysnaps.co.uk

Avoid Snappy Snaps!

Officially boycotting Snappy Snaps!They have unethical marketing tactics. We were told we won a competition at the Crouch End branch (that we did enter in-store, a monthly draw) and will get a free photography session plus a £70 to spend on prints - great right? Well no, because once you've wasted yours and your family's time doing the photo session, you have to book another 'viewing session' in which you're all told that the minimum starting price for prints is £350 FOR ONE FRAMED PHOTO. After looking through Anna's absurd price list which resulted in us not being able to afford any prints, we were told we wouldn't even have access to the digital copies, Snappy Snaps hold the copyright!! So what have we 'won' exactly?? Nothing. You're forced into a corner to either walk away empty handed and time wasted, or spend extortionate amounts to get hold of the photos. We're talking about hundreds of pounds, maybe even thousands if you happen to like more than a dozen photos for print. I also found out that in the same month that we 'won' the monthly draw, our friend received a phone call too saying she'd won. So as it turns out there is no competition, just a way to get your details, call everyone and trick them into booking a photo session. To put this into context all other photography studios I know charge way less and give you access to ALL digital copies as a standard. No one has the right to claim copyright over your image. We left feeling pretty horrible about the whole experience. So I hope loosing a family of what used to be regular clients for the sake of making a quick buck in the short term, not to mention everyone we will tell about this experience is worth it.***UPDATEAfter Snappy snaps reply, I emailed them - 3 weeks later and they haven’t responded, that says it all.

Date of experience: Feb 01, 2024