I regret leaving a negative review, as the staff were genuinely kind. However, I felt my lack of knowledge was exploited, leading to an excessive charge: £65 for a simple scan and minor cropping of a standard photograph from the 1990s. I recognize my role in agreeing to the price, partly due to urgency, but the cost seems disproportionate to the service rendered. After discussing this with friends and professionals, this perception was confirmed. Additionally, I was initially informed that the final product would be ready in the afternoon. When I inquired about earlier delivery, I was told it would incur an extra charge. Nevertheless, I received the email with the final product at 10:00 a.m., even though I had entered the shop at 9:30 a.m. Overall, this experience left me feeling deceived and overcharged. Despite the staff's friendliness, the shop has unfortunately lost a potential customer.
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