The service in Peckham charges £24 for two passport photos, which is excessively high. The typical price for this service in London is around £8, significantly less than what they demand. They attempt to justify this inflated cost by offering 'free' digital copies, but my experience with this promise was misleading. I provided my email, expecting the digital copies to be sent, but they never arrived. When I inquired about it later, I was met with defensiveness and told that I should have followed up sooner. There was no apology or attempt to resolve my issue, making it feel like a bait-and-switch tactic to justify the high price. I ended up realizing I had paid £24 for something I could have obtained elsewhere for much less, likely with better quality. Regarding the photo quality, despite their professional image, they seemed disconnected from actual U.S. passport photo standards. I was repeatedly instructed not to smile, even though a slight natural smile is permissible. The result was a stiff photo that resembled a mugshot rather than an ID. Additionally, I was pressured to change my hairstyle to an unflattering style, despite having my previous hairstyle accepted in another passport photo. This was unnecessary. Now, I am left with a photo I truly dislike on an official document I will need for the next decade. In summary: overpriced, inflexible, and disappointing service. My recommendation is straightforward: seek alternatives!
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