I am appalled. They refused to refund my returned order and sent me vicious, offensive messages. It is clear that they are exploiting the fact that I am from Ukraine — a country under war — and treating me with the same aggression as an invader rather than a customer.Their behavior is not only unprofessional but morally and ethically reprehensible. They are abusing their position, showing no respect for basic decency or human dignity.No one should trust this company — they are aggressive, dishonest, and completely unaccountable.For proof, here is what they wrote to me (quote translated from Russian):“You crazy idiot, stop bothering us with this nonsense. You didn’t send anything! It’s obviously a fake, you bh! Go to hell, you won’t get anything from us. Glory to Russia, you fing Ukrainian!”This is beyond unacceptable. Such hate speech and discrimination have no place in business or anywhere else.
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