Only giving one star as I couldn’t give 0. First off I’ll start with how I am 2 weeks on with no results - my sample has been held by customs and samples held after mines have been released which leads me to believe they have not provided the correct documents to customs. Secondly the customer service is beyond shocking you never get a reply I’ve had 2 reply’s since this started (1 with tracking and 1 to send a new test for me to retest) after joining the support group on Facebook I’ve seen so many false results. I would highly NOT recommend this company it’s stressful and disheartening.
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