I received hampers contaminated with rodent droppings, yet the company refused a full refund despite providing photo evidence. I ordered £600 worth of luxury hampers for corporate gifts. Thankfully, I had them sent to myself first. Upon opening the first hamper, the smell was unbearable, and I found multiple rodent droppings and severely damaged items. After contacting the company with photos, I was initially promised a resolution, but after refusing a partial refund, they ceased all communication. I’ve had to escalate this with my bank and Trading Standards. This is not just minor damage; it poses a serious health risk and reflects terrible customer service. I strongly advise against using this company.
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Snowdonia Cheese Company expertly crafts luxury cheeses and chutneys using the finest natural ingredients for incredible flavour.
