DO NOT ORDER FROM THIS COMPANY. Absolutely horrid customer service. I emailed their customer service and according to their own policy, most emails will be replied to within 24 hours. Complete lie! I emailed 4 days ago and have not received a simple reply back! They charged me for my order and NEVER shipped it. It looks like the items are out of stock and instead of letting me know and refunding my order, they simply have let it sit there marked as shipped (even though Fedex and the tracking number state they havent received the package). The order is for time sensitive items..I don't need the snow melt AFTER the snow melts!! I needed it by the latest expected delivery date that I was given by this company (which was supposed to be Monday). It is now Wednesday and the order hasn't even been shipped. Thankfully, American Express sided with me quickly and refunded me my order, but shame on this company for 1. not replying to their emails 2. charging a customer and not refunding when they failed to ship out the order
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Shop Joe specialize in developing outdoor tools. Visit now to shop and save on electric and cordless snow blowers, lawn mowers, and much more.
