Terrible customer service once an issue arises. I’m leaving this review in hopes of getting a response. My disappointment with these earplugs is immense. They don’t fit deeply enough according to the molds I provided and feel like they will slip out even when dry. The fit is inadequate for creating a proper seal in water, allowing in a lot of water, making them practically useless. While swimming, the earplugs almost fall out due to the poor seal. Additionally, the connecting cable is too short, causing discomfort when I breathe. My partner’s earplugs are nothing like mine, and hers fit much better. As it stands, these are completely unusable, so I either want a refund or a properly remade set. I don’t understand how they passed quality control.
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Discover Snugs unrivalled custom-fit hearing protection and tips for earphones. Using the latest technology including 3D printing, our custom fit range offers a secure, comfortable fit.
Custom tips available for over 250 different earphones and IEMs. The range also includes sleep plugs, swim plugs and hearing protection for different noise environments.
