So I signed up for Snug. And they were supposed to text me. Never heard from them. Then I called there customer service. And no one answered. I then got an email from them saying that There is no one at this time to talk to me!! So I'm confused. How is it that a service that is supposed to text you every day to check on you doesn't text?? Nor do they have anyone to talk to about the issues?? I read alot of good reviews. But now I'm wondering if the Reviews are just fake
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Snug is a daily check-in service for people living alone. Whether you're a senior living independently, someone with epilepsy, or someone with Type 1 Diabetes, Snug is a daily check-in so you can feel comfortable and reassured.
When you open the Snug app and tap the big green button to check in, you get a friendly and positive quote of the day. And that’s it, you’re done for the day! Every morning, you’ll have the same experience.
But if you miss your selected check-in time, you will first get a reminder notification on their smartphone.
And if you don’t respond after multiple reminders, their emergency contacts will be notified and given their last known location.
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