snugsafe.com

4.3
4.3 Based on 60 reviews

Snug is a daily check-in service for people living alone. Whether you're a senior living independently, someone with epilepsy, or someone with Type 1 Diabetes, Snug is a daily check-in so you can feel comfortable and reassured. When you open the Snug app...

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Average Rating

4.3

/
5

60 Reviews

5 Star
77%
4 Star
5%
3 Star
0%
2 Star
8%
1 Star
10%

All Reviews

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Review Time

Danielle Dillon
A free and reliable check-in service for people who live alone and/or have pets

For anyone who lives alone, and worries about their pets in case something happens, Snug offers a reliable check-in service and affords peace of mind! I have used this app for a few years, and have found them to be responsive and very helpful. Strongly recommend!

5
Date of experience: Oct 24, 2025
Ileana yost
I can't believe how good that app…

I can't believe how good that app works. I forgot to check in and my contact received an inmediate msg I was so concerned about something happening to me or dying and being found by the smell. This is such a service for people living alone and is free. Thanks!

5
Date of experience: Sep 04, 2025
slynn
LifeSaver for you and Pets

I knew someone that died suddenly in their home and wasn't found for a week. SNUG SAFETY app gives me peace of mind. Not about me but knowing my pets wouldn't starve to death. Anyone who lives alone should use it. No one really wants a family member checking on them everyday. SNUG let's you pick the check in time. I chose 3 PM and can check in anytime midnight to 3 PM. It couldn't be easier- just tap the App. Not invasive at all. If I forget, get 2 reminder texts. After that, my friend gets a text. That's the FREE version.

5
Date of experience: Jul 29, 2025
Teresa Beckley Young
This is the best app and service for…

This is the best app and service for people living alone. I have been using it for a couple years. It has given me the security of knowing if I can't check in, my emergency contacts will be notified.

5
Date of experience: Apr 05, 2025
Sam Smith
Annoying

This is a great idea for seniors, however, if you use the free version like I do you will have no control of the reminders. It is extremely annoying to be woke up 3 or 4 hours before your check in time. The constant beeping robs me of sleep. I think an hour before check in time would make more sense. So if you don't care about losing sleep install it.

2
Date of experience: Apr 01, 2025
Rob Blair
I'm 67 and live along and have a dog

I'm 67 and live along and have a dog, he's my best friend and if i passed away at home, my dog would be alone in the house for days or probably weeks and would starve to death. Snug Safety is perfect for us!

5
Date of experience: Feb 12, 2025
LittleMighty
Thank you!

Mainly, I have never been so relieved and happy to know my animals will not be stuck with my corpse for a week or more if I die in my sleep. Thank you to the brilliant creators of this amazing app. It is a Godsend!

5
Date of experience: Jan 25, 2025
Leigh
So glad I found this service

So glad I found this service. Well worth the charge

5
Date of experience: Nov 28, 2024
D L
A THOUSAND STARS IF I COULD!!

A THOUSAND STARS IF I COULD!!I’ve been using Snug Safe for a while now, & have been very happy with the app & diligent with checking in daily. RECENTLY, I’d turned off my phone & forgot to turn it back on, & missed my check-in. I signed up for the paid version for the additional features, but missed their calls to me because my phone was off. WITHIN ABOUT 30 MINUTES of my check in time my emergency contact (who lives about 15 minutes away) was coming into my home to check on me (much to my embarrassment as I’d never missed a check-in)!!! I can’t sing the praises of Snug Safe enough & how grateful I am to have the app. I’d read the other reviews of people who have had problems & hope you can get those issues resolved, but for me I can say that this app is AWESOME & I’m happy to have it!! Thanks Snug Safe!!!!!

5
Date of experience: Aug 12, 2024
Patricia Batchelder
Snug - Poor customer service

I recently signed up with the Snug app. The sign up process was seamless. I opted to do the one daily free check-in. I liked it so much, I paid the $17.99 to be able to have multiple check-ins. You can find adequate instructions how to manage your check-ins. Problem is, I am unable to do it. My “menu” does not have the “manage your check-ins” option. I have sent multiple messages on the app to customer service and multiple emails asking for help. I also left multiple voicemails. Nothing. No response. The correction may be a simple fix but I’ll never know. I will be disputing the charge. A shame because I liked the service.

2
Date of experience: Jun 24, 2024

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Business Details

  • Snug is a daily check-in service for people living alone. Whether you're a senior living independently, someone with epilepsy, or someone with Type 1 Diabetes, Snug is a daily check-in so you can feel comfortable and reassured.

    When you open the Snug app and tap the big green button to check in, you get a friendly and positive quote of the day. And that’s it, you’re done for the day! Every morning, you’ll have the same experience.

    But if you miss your selected check-in time, you will first get a reminder notification on their smartphone.

    And if you don’t respond after multiple reminders, their emergency contacts will be notified and given their last known location.

    See more

  • email support@snugsafety.com
  • language https://snugsafe.com

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