I regret ordering from this company again after receiving a partial refund on my last order. This time, I purchased a pre-order item on the 6th of November, but I decided I didn't want it. I checked their website on the 21st, and it still showed as a pre-order item, so I requested a cancellation for a refund. No response. I emailed again on the 23rd after noticing the item was no longer listed as pre-order. Still no reply. Their site claims they respond within 24 hours, but that hasn’t happened. I just received an email on the 25th stating it has shipped! I suspect I’ll be told I can’t cancel it because it’s shipped. The tracking details show the process began on the 15th, at least six days before it was listed as available. I’m unsure why they would start tracking before it showed as available. I realize it’s my fault, but I fear that when I request a return, I’ll only be offered a minimal refund due to high return shipping costs. I plan to block this company from my social media and will provide updates as I hear back. I included my order number to assist them in locating my details, so we shall see… UPDATE: They responded about a different order, and the jacket they mentioned was never on pre-sale and shipped quickly. I’m just waiting for it to arrive. After leaving my review, I received an email saying they would intercept the package and process my refund. Who knows what’s happening with my actual order, as they seem to be ignoring it. It’s disappointing because they mentioned my previous orders, unlike the five-star reviews, which seem unverified.
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Men's Polo Shirts,Shirts,Suits,Shorts and Trousers with Business & Casual
