You must be joking…
Firstly - I hate direct debit as I have been massively stung in the past. I prefer to pay on receipt of bill. I’ve been doing that since I’ve been with So energy. Unfortunately, I am told by So energy I can only sign up to a new tariff if I agree to setting up a direct debit. So now I’m stuck. What was the answer from So energy? I quote:
“If you would not like a direct debit active, that is fine.
Please make sure to pay your bill within 10 days of when this is generated.”
Tell me…… how on this earth can I pay 10 days before I know how much to pay???? It takes 9 days after my meter reads are given to even know what I have to pay.
Conclusion: the staff at So energy don’t really have a clue how normal humans work. And So energy seemingly wants me to go to another supplier.
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