I CALLED TO GET INFORMATION ABOUT THE HOME ENERGY UPDATE I RECEIVED THAT COMPARES OUR GAS USEAGE TO THAT OF A "COMPARABLE HOME".Mine was more than twice the "comparable" and I wanted to learn why.The first question I asked was " I have a swimming pool with a gas heater, just as tens of thousands of your California customers do. Do the comparison numbers include that crucial gas useage???"Duhhhh., no they don't and they don't have any numbers of similar homes that do have pools. I called SoCal customer service and they not only didn't have any more info on homes with pools, nor were they the slightest bit interested in even passing that along to whatever SoCal Executive Manager who might be "in charge" of this valuable program!What a total waste of our time, and their money ( all built into our gas rates of course!
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