I purchased a SoClean 3 CPAP cleaning machine in October 2023. The unit itself has worked well and I haven’t had any issues with performance.
However, I recently ran into a major problem with replacement filters. After using third-party filters successfully for a few months, the machine stopped accepting them. When I attempted to purchase official SoClean 3 replacement filters, I was informed they were discontinued as of October 2025.
I contacted customer service and was told that my only option was to purchase a new SoClean 3+ machine (which is not even currently available) for $649.
This effectively means a product purchased in 2023 is no longer supported just two years later, despite still functioning properly.
I would strongly recommend that potential buyers consider long-term support and availability of replacement parts before purchasing. Maybe they decide to introduce a SoClean 4 in 2028 and they find a way to make the SoClean 3+ obsolete, then you'll be stuck like I am.
Claim your business profile now and gain access to all features and respond to customer reviews.
The fast and easy way to clean your sleep equipment. Use of the Soclean requires no disassembly and no water to clean your equipment.