Complicated, time consuming and frustrating process involved to activate the software. Payment taken easily & chatbot responses no help. Activation appears to require remote access to your PC or a Bachelor's degree in IT systems and firewall configuration. Two hours wasted that I could have spent hand writing the documents I wanted to pdf. Thankfully not a huge amount of money lost and interesting that on each attempt to activate the software I was given numerous incrementally larger discounts despite having already paid for a product I couldn't get to work.
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