SodaStream your online web account sucks! Why is it so difficult to access my account information? It shouldn't be this hard to try to figure out when my next shipment is coming in or making address changes! I'm about to scrap my whole subscription & go with another canister subscription service because I'm so frustrated with you! You've got a good thing going on, but your website is total trash. Everytime I have to deal with it, I find myself getting frustrated & there's already enough things going on in the world causing stress, a canister subscription for my SodaStream should not be one of those things. I have contacted customer service countless times & they refer me to my account subscription page AND YET, All it leads me too is my last order, & that's it. I don't understand why you haven't made any efforts to fix this, esp when you have so many different rating sites telling you your customer's hate your site!? Me & thousands of other people paying well over $100 every 6 weeks, & I'm sure you can hire a web designer to overhaul your shoddy site. Had to vent bc I've just wasted the last 10 mins of my life trying to find my acct info so I can change the delivery date & I still haven't found it! I'm so done with you, there are other canister delivery services that offer less hassle so maybe if enough of us quit you, you'll finally fix what we've been complaining about for awhile!Sincerely,Pissed in PA
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SodaStream International Ltd. is an Israeli manufacturing company best known as the maker of the consumer home carbonation product of the same name.