SODA STREAM AND THEIR COURIER DIRECT FREIGHT EXPRESS.Ordered some products.. no reply or notification of despatch for 4 days.rang to see .. told order was still In warehouse. Told them to cancel it.. they agreed as products had not left. I ordered some where else. 5 hours later receive email saying package had just been collected by courier.I rand said I don't want it you agreed to cancel the order etc. They said oh it had already gone.lies. email notification by courier said was collected 5 hours after phone call ... had the time of pick up in it.Days pass no refund no product. Ring again ..oh well we have to escalate it...I've had enough by now.. clearly they are just ripping me off. I try to chase down package myself. Find it in DIRECT FREIGHT EXPRESS in Adelaide. We live 654 kms away in port lincoln. Guess what... they don't deliver here.Rang soda stream again ... get passed around and they say it will be delivered ..I reiterate ..I don't want it.. I want refund. No. You have to take it... ythey then tell me I need to collect it from the depot....!!!!So at this stage 1 week later... no refund ..no package.. soda stream doing nothing...DO NOT USE SODA STREAM OR DIRECT FREIGHT EXPRESS AT ALL..EVER.
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SodaStream International Ltd. is an Israeli manufacturing company best known as the maker of the consumer home carbonation product of the same name.
