GREAT PRODUCT, HOWEVER IT DOES NEED TO BE IMPROVED FOR THE CUSTOMERS I love my soda stream. I have not given it a break since I got it. However, soda stream needs to look into H2WOW for flavors. I didn’t think that I would like it as much as bubly, but I love it so much more than ANY OF THE FLAVORS that soda stream has to offer. Having to turn in your co2 canisters by a certain time to get refilled or you get charged for them is very wrong! I have been turning ours in before the due date, but I have to wait for the due date to get my refills. These rules are not a good way to tell your customers how happy you are to have them. Let people keep the empty canisters until they’re ready to pay again to have them refilled. And when soda stream receives the empty canisters, refill them and send them back to that household- don’t make them wait until the due date to be refilled. And when soda stream refills the empty canisters, they should not charge the same price to refill it as they charge for new ones. The refill price should come down in price. I am not saying that they need to refill them for free, but because the canister has already been purchased, the refill price shouldn’t be as much as it is. Soda stream is a wonderful thing to have in the house and I regret not getting it sooner than I did, but when I got my soda stream, I liked it so much that I bought the same one again for my step daughter and her husband along with some flavors. My step daughter and her husband use theirs all the time too. They love theirs just as much as I love ours. But putting a time limit to turn in your canisters and get them refilled and having to wait for the due date if you turn them in early is not right. There are certain things that need to be changed/improved and those are just a couple of them. Having soda stream pay for the shipping and handling on the returns of the canisters, well that is just a very nice and thoughtful thing to do for your customers.
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SodaStream International Ltd. is an Israeli manufacturing company best known as the maker of the consumer home carbonation product of the same name.
