I was encouraged to share my thoughts, so here they are. I've been using this carbonation system for several years and own multiple tanks. To keep it brief, I'm invested in the accessories, and the locking mechanism on my unit is malfunctioning. The service is sending me a brand new machine. My experiences have consistently been positive, whether it’s receiving a new unit like now or a discounted one to get me back up and running. They go above and beyond to ensure you have a functional machine, as their revenue comes from accessories. Don’t hesitate to reach out with any issues, as they genuinely want to help you maintain a working unit.
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SodaStream International Ltd. is an Israeli manufacturing company best known as the maker of the consumer home carbonation product of the same name.
