I saw a jacket that I wanted, so I read the reviews on Soera before purchasing. I saw that some of the reviews were quite negative, so I contacted customer service to ask if I would be getting the same jacket advertised, etc. Within minutes Erika messaged me back and confirmed that the jacket on the website is the jacket I would be receiving. Unfortunately, I was sent the wrong jacket in error, but Erika rectified it after investigating. I would definitely recommend this site. If you encounter any problems, the customer service team will rectify it immediately.
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