I bought a jacket that was advertised with specific design features, quality, and sizing. What I received a month later was completely different from the images, of very poor quality, and improperly sized—the waistline sits directly under the bust, making it only wearable by a child or a very short person (I am 5’5”). Several design elements shown in the photos were entirely missing. I attempted to resolve this with the seller, but they requested photos for a refund, which is unreasonable in cases of misrepresentation. I am now demanding a full refund and am prepared to escalate the matter through consumer protection authorities if necessary. This has been a frustrating experience, but I believe other customers should be informed.
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Soera brings you the latest fashion trends with stylish, high-quality, and affordable clothing and accessories. Our mission is to help you express your individuality with confidence and effortless style. Shop with us and discover fashion that inspires.
