I purchased a jacket that was advertised with specific design features, quality, and proportions. However, what I received a month later was entirely different from the product images, of very low quality, and poorly sized—the waistline sits directly under the bust, making it only suitable for a child or a very short individual (I am 5’5”). Key design elements shown in the pictures were completely absent. I tried to address this with the seller, but they requested photos for a refund, which is unreasonable. I have now demanded a full refund and am prepared to escalate the matter through consumer protection authorities if necessary. This has been a waste of my time, but I feel it's important for other customers to be aware.
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Soera brings you the latest fashion trends with stylish, high-quality, and affordable clothing and accessories. Our mission is to help you express your individuality with confidence and effortless style. Shop with us and discover fashion that inspires.