I have never ordered custom couch/sofa/chair. I think because of making the purchase without any knowledge of the complete process and not being able to go to a store and feel more like I was making the right decision on style, color, being able to ask questions that you normally don’t think anything about such as, why you say it is going to take 10 to 12 weeks when the sofa was actually made in approximately 10 days.
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