BEWARE.......We have found out that although we originally bought a sofa off "sofascene" on ebay they rang to say that they dont deliver to where we live without a £75 delivery fee,...THEY suggested that they would arrange a courier to deliver to us on the understanding that we pay the men CASH so we did...1 week later the sofa started ripping,rang them...long story short......they agreed to replace it...after several txts and unanswered phone calls we got no further updates....So frustrated I placed a 1 star review here on trustpilot...I bombarded them with calls to no success eventually my wife managed to get an answer the man was full of angry and abuse , she is of ill health so this did upset her tremendously..the conclusion of the call was no replacement sofa..the guy was so angry with the review I placed on trustpilot about "sofascene" that he was no longer going to replace our ripped sofa....they have replied to my review denying any such phone call, txts or infact any delivery of a sofa..RIGHT HERE WHERE IS COMES STRANGE...when they 1st rang us about the ebay issue we took it that we were talking to "SOFASCENE " after all thats who we bought it off and got our ebay refund off..when infact it was another company all together a new company in the same city called "SOFACRAFTNESS"..what the????this new company is only a few months old so what's happened here.....we have a torn sofa sold to us by sofascene ( cash ) but sent to us by soafcraftness...someone needs to explain this dodgy activity..please who are we dealing with.....
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