sofascene.co.uk

4
4 Based on 81 reviews

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Average Rating

4

/
5

81 Reviews

5 Star
73%
4 Star
1%
3 Star
4%
2 Star
0%
1 Star
22%

All Reviews

Filter Reviews

Review Time

Dewey Marki
Love the sofa, event the sofa was delayed because of floods the company communicated greatly with me

Love the sofa, event the sofa was delayed because of floods the company communicated greatly with messages and phone call, the sofa for the price is great quality.

3
Date of experience: Feb 23, 2026
Dewey Marki
Escellent Communication and Great Quality Sofa Despite Delay

Love the sofa, event the sofa was delayed because of floods the company communicated greatly with messages and phone call, the sofa for the price is great quality.

3
Date of experience: Feb 21, 2026
k gelin
Very impressed with SofaScene quality…

Very impressed with SofaScene quality and service. The sofa is stylish comfortable and perfectly fits my living room. easy ordering process quick delivery and the sofa feels sturdy and luxurious.

5
Date of experience: Feb 18, 2026
Fanta Atlan
SofaScene delivery stylish

SofaScene delivery stylish, comfortable sofas with quick delivery and helpful communication many customers are delighted with quality and price though a few note occasional service of product isssues.

5
Date of experience: Feb 17, 2026
Jamal Gul
Definitely recommend

Ordered the Oakland corner suite and have to say definitely worth the money, great sofa & great service start to finish good communication with the courier also 10/10

5
Date of experience: Nov 08, 2025
Craig Mcandrew
Sofa as a knocking sound when you sit…

Sofa as a knocking sound when you sit back on it, sold a faulty item

1
Date of experience: Oct 30, 2025
Rebecca
Love my new sofa

Love my new sofa. After having a really bad experience with a different company recently I was worried about using a lesser known company again. I’m so happy I did as my experience couldn’t have been more different. The seller is great and answered all my questions quickly and politely. The delivery drivers were great and my sofa is so comfortable and it looks so much more expensive than it was. Very happy customer 😊.

5
Date of experience: Oct 07, 2025
TMess
Whos sofacraftness

BEWARE.......We have found out that although we originally bought a sofa off "sofascene" on ebay they rang to say that they dont deliver to where we live without a £75 delivery fee,...THEY suggested that they would arrange a courier to deliver to us on the understanding that we pay the men CASH so we did...1 week later the sofa started ripping,rang them...long story short......they agreed to replace it...after several txts and unanswered phone calls we got no further updates....So frustrated I placed a 1 star review here on trustpilot...I bombarded them with calls to no success eventually my wife managed to get an answer the man was full of angry and abuse , she is of ill health so this did upset her tremendously..the conclusion of the call was no replacement sofa..the guy was so angry with the review I placed on trustpilot about "sofascene" that he was no longer going to replace our ripped sofa....they have replied to my review denying any such phone call, txts or infact any delivery of a sofa..RIGHT HERE WHERE IS COMES STRANGE...when they 1st rang us about the ebay issue we took it that we were talking to "SOFASCENE " after all thats who we bought it off and got our ebay refund off..when infact it was another company all together a new company in the same city called "SOFACRAFTNESS"..what the????this new company is only a few months old so what's happened here.....we have a torn sofa sold to us by sofascene ( cash ) but sent to us by soafcraftness...someone needs to explain this dodgy activity..please who are we dealing with.....

1
Date of experience: Sep 30, 2025
Kevin
Brought a 3 seater sofa from sofa…

Brought a 3 seater sofa from sofa scene, got to say it was excellent value, very well made and was able to collect next day instead of waiting for a delivery slot, customer service on the phone was great and the lads at depot where I picked it up water very polite and loaded it in to my van for me, would definitely recommend buying from this company 5 stars from me 👍🏻

5
Date of experience: Sep 24, 2025
Adonis Kubrick
High product quality, great service, and speedy delivery!

The speedy delivery, the quality of the sofa (Black LHS Verona Full Back Corner Sofa), the service, the price - everything exceeded my expectations! I’m usually someone shaky with online shopping for high-value items but these guys knocked it out the park - amazing product and service. Imran and Tony in particular are the best guys to cater your sofa needs, they’re punctuality and responsiveness is impeccable.

5
Date of experience: Sep 09, 2025

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