The ordering and delivery process was very easy. We were in the process of decorating the room when the chairs were delivered so we kept them wrapped in plastic and left it a couple of weeks before looking at them properly in the room. Unfortunately the two armchairs we ordered just didn’t look right in our space, but they were lovely quality and when I telephoned to say we needed to return them the lady I spoke to was extremely helpful and explained the returns process and timescale. The company contacted me quite quickly after that to confirm a date and the guys turned up on time to collect and were helpful and friendly. I’ve just received the refund only two working days later. No issues whatsoever. It was such a shame that we had to return them but I would have no hesitation in recommending this company if you’re looking to order decent quality furniture for a very reasonable price, from a company that provides excellent service. They were easy to get through to on the telephone, were clear in their communications and delivered what they promised.
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Great British Sofas delivered direct from our UK workshops to your living room at a fraction of retailer prices. All our sofas are handmade and built to last with a 5 year frame guarantee and a 21 day risk free home trial period. Choose from over 50 different designs from contemporary loose cover sofas to deep buttoned leather classics.
