SCAM SUBSCRIPTION MODEL - BEWARE!! Don't be misled by the friendly looking website.. this company is simply out to trap people and don't care about customer satisfaction. They trick you into paying for a 2 year subscription with the text "cancel at any time", without making it clear that after the 30 days you're locked into a 2 year contract for a cost of CHF 480 (EUR 514)! And buried deep in their fine print it says that cancellation before that requires a letter by post or email, there's no simple way to do it. When you call their customer service they can't care less. They flat out refused to help and said that if I cancelled the credit card to stop the payments, then they would send the case to a debt collector as the subscription equals a legal contract. Modern companies should win over their customers by having an amazing product and not by threatening hard working parents with legal action. I use other education websites too and none of them have this kind of exploitative attitude. I was shocked and feel completely taken advantage of. Interestingly on the website Glassdoor where employees post reviews, some employees say the working conditions are unpleasant and some were even not paid on time. The name of the CEO and management is not on the website as with other companies. No doubt this is because they know that what they are doing is shady. Don't make the mistake I did. There are so many better companies, don't get tricked by these scammers.
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