I transferred money from Sofi to Chase twice. I got socked with a restriction on my accounts. OK, fine, I figured I'd talk to a rep and get it removed. The process was horrible, and included having to send a "selfie" front and profile - you know, like a mugshot. After answering questions and jumping through hoops, they tell me they'll let me know when the restriction was removed. I asked for that in writing. Nope. They don't put it in writing.
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