sofi.com

4
4 Based on 160 reviews

...

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Average Rating

4

/
5

160 Reviews

5 Star
70%
4 Star
2%
3 Star
1%
2 Star
4%
1 Star
25%

All Reviews

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Review Time

Big Rob
My experience was great the process and response time was quick. I feel what the company is doing we

My experience was great the process and response time was quick. I feel what the company is doing well in os the options they for different loans and they reach out to you if they need more information.

5
Date of experience: Mar 01, 2026
Brad Orr
It was quick and easy. Funds were available quicker than any loan that I have ever received. The rat

It was quick and easy. Funds were available quicker than any loan that I have ever received.
The rates were also fair according to credit score, but not the best. Overall the experience was great, thanks.

5
Date of experience: Feb 28, 2026
Kathleen King
Such a quick and easy experience! About 3 minutes total. I got an amazing rate and the money in 2 da

Such a quick and easy experience! About 3 minutes total. I got an amazing rate and the money in 2 days! I wish everything in life was this easy! Thank you for your superior customer service.

5
Date of experience: Feb 24, 2026
Rose Panieri
I transferred money from Sofi to Chase twice. I got socked with a restriction on my accounts. OK, fi

I transferred money from Sofi to Chase twice. I got socked with a restriction on my accounts. OK, fine, I figured I'd talk to a rep and get it removed. The process was horrible, and included having to send a "selfie" front and profile - you know, like a mugshot. After answering questions and jumping through hoops, they tell me they'll let me know when the restriction was removed. I asked for that in writing. Nope. They don't put it in writing.

1
Date of experience: Feb 18, 2026
Donald Kilmer
The process to get a loan was relatively easy. Website is well built. Easy to use. Communication wit

The process to get a loan was relatively easy. Website is well built. Easy to use. Communication with SoFi is excellent. I will do more business with them in the future. Highly recommend.

5
Date of experience: Feb 13, 2026
david moniz
My withdrawal triggered a “pending verification” hold, even though all documents were already submit

My withdrawal triggered a “pending verification” hold, even though all documents were already submitted.
𝐸͟𝑑͟𝑒͟𝑛͟𝑏͟𝑢͟𝑟͟𝑦͟ contacted the platform on my behalf after reviewing everything. The constant requests for more verification stopped, and my funds were released shortly after.

1
Date of experience: Feb 02, 2026
Robin Jeanne Roy Grignon
This was a very quick and easy application process. I was approved instantly with a few different mo

This was a very quick and easy application process. I was approved instantly with a few different months to pay. I chose the lowest, got a good rate and the money was deposited the next day.

5
Date of experience: Feb 01, 2026
Xander Taylor
The application process was incredibly simple.

The application process was incredibly simple. I was given the option for a larger loan but chose what I actually needed to reduce my debts. The interest rates are reasonable and low. This service has greatly improved my financial situation. Thank you!

5
Date of experience: Jan 23, 2026
Hank A.
AVOID THIS SCAM. Hidden fees and conditions abound

AVOID THIS SCAM. There are numerous hidden fees and conditions. I transferred assets from one platform to another and saw my balance drop from 286 dollars to 46 dollars. The advertised 300 dollar bonus for switching comes with undisclosed requirements that were only revealed when I inquired about not receiving it. AVOID AT ALL COSTS; THIS IS A SCAM!!!

1
Date of experience: Jan 21, 2026
Tiffany Harris
Terrible Experience with Account Access

I maintained a checking and savings account for several years. After encountering an issue with a different financial institution where I managed my business account, they blocked my access and have not returned the funds I had deposited. It has been three years now, and they continue to deny me access to my money. This institution feels fraudulent; I strongly advise against opening an account unless you are prepared to risk losing your hard-earned money.

1
Date of experience: Jan 21, 2026

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