I have passed through the airport twice, and in both instances, I was singled out as a visibly non-white, non-EU traveler — but on 23 November, I faced something deeply concerning. I had pre-paid for a cabin bag, confirmed its size with the official sizer, and followed the baggage rules. Despite this, staff demanded an extra fee and held my passport and residence permit for an extended period. I was forced to abandon my bag before they returned my documents. This felt intimidating and demeaning. My concern extends beyond personal experience — there is a documented pattern of service failures at this airport: In 2022, a full investigation was launched after concerns of discrimination were raised. In 2025, the aviation authority conducted emergency inspections citing numerous deficiencies in passenger service. Staff are incentivized to identify oversized baggage, and fees can be exorbitant. Advice to other non-white or non-EU travelers: Document everything and be prepared to escalate complaints if faced with unfair treatment.
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