sofia-airport.bg

1.3
1.3 Based on 20 reviews

...

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Ultan
A deeply unsatisfactory experience for a priority traveler

This was a deeply unsatisfactory experience as a priority traveler. Even though I paid for priority access, there was no separate lane at the airport for VIPs or priority passengers, which entirely undermined the purpose of the upgrade. The security process was chaotic, with all passengers funneled into the same long line regardless of their status. The staff provided no assistance or alternative options for priority travelers, so I ended up waiting as long as everyone else, feeling deceived for having paid extra for a service that simply wasn't available at this airport.

1
Date of experience: Jan 07, 2026

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