Extremely poor service. If I could give negative stars, I would. I followed their sizing instructions precisely, yet received a ring that was too large. When I asked to return it, I encountered the same issues as other reviewers. They claimed that it would be a significant loss for them if I returned it, offering me a discount instead. I don’t want a discount for something I can’t use! They later claimed to have processed my refund, but they hadn’t. Fortunately, I am well aware of my rights and ready to initiate legal action. Their behavior is appalling, and they will not escape accountability for defrauding me.
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