This is honestly the worst company I have ever encountered regarding customer service. I no longer need the ring, and they are making every effort to complicate the return process. I’ve exchanged about 20 emails with them requesting a return. They attempted to persuade me to accept a discount to keep the ring and said they would provide a return address but are now claiming they need more time for that. If you face any issues, they won’t resolve them for you. Although the site appears UK-based, this is a foreign business with no regard for UK values. I would steer clear of this business entirely!
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